Operational Defect Database

BugZero found this defect 990 days ago.

Veeam | kb4194

Release Information for HPE XP Plug-In for Veeam Backup & Replication

Last update date:


Affected products:

Veeam Backup & Replication

Affected releases:


Fixed releases:

No fixed releases provided.



Before installing HPE XP Plug-In v1.2.98, ensure that you are running Veeam Backup & Replication version 11 P20220302 or later. To check the version, open the main menu of the Veeam Backup & Replication console and select Help > About. HPE XP Plug-In v1.2.98 supports integration with the following storage systems: HPE XP8 (90-05-01-00/00 or later) Follow detailed instructions on configuring the HPE XP Plug-in and the storage system in the HPE documentation.

What's New

Support for Dedupe and Compression volumes. Support for Sync/Async replication (P-vol volumes). Support for Smart Tiers. This update also resolves the most common support issues.

Known issues

The following is a list of known major issues for HPE XP Plug-In for Veeam Backup & Replication. If you experience any issue listed below, contact HPE support directly. DNS names (hostnames/FQDNs) and IPv6 address cannot be used to add the storage; only IPv4 addresses are allowed. HPE XP Plug-In does not return information about volumes that are not mounted to a host. To restore from snapshots residing on such volumes, mount a volume to a host and perform a rescan in the Veeam Backup & Replication console. For details, see Rescanning Storage Systems. This plug-in version does not support Freeze-only snapshots. If you want to enable VM processing using VMware snapshots, contact Veeam support to change the value of a dedicated registry key. After deleting a snapshot, logical device (LDEV) records with the _DEL suffix may remain on storage until the subsequent automatic or manual storage rescan operation. However, such snapshots can occasionally be exported and displayed in the storage infrastructure UI as regular volumes if the storage rescan fails to purge them - in this case, they can be unexported or deleted manually. The same applies to clones that are purged during rescan only if synchronization between the source snapshot and its clone is not underway. Retention-based snapshot removal may fail if synchronization between the snapshot and its clone has not been completed or is still running. Only one volume from a HA replication relationship should be added to a Veeam Backup & Replication instance. If jobs and rescan operations are running in parallel or at the moment when the storage system is processing other tasks, the operations may fail. HPE XP Plug-In does not support backing up failover clusters using Veeam Agent for Microsoft Windows. Veeam Backup Service restart causes subsequent Veeam Agent for Microsoft Windows job to fail. The issue occurs because the job triggers storage information caching, and it exceeds the VSS freeze timeout. Ensure at least two FC ports are available on the storage; configurations with a single FC port are not supported. In Veeam Backup & Replication 12, in case of a multi-path configuration where a volume is exported to a host via several ports simultaneously, backup jobs will fail due to a LUN SCSI ID collision (LUNs with different LUN IDs having the same SCSI Unique ID). To address the issue, please install Veeam Backup & Replication 12 P20230412 or later and set the SanScsiIdCollisionFail Key Location: HKLM\SOFTWARE\Veeam\Veeam Backup and Replication\ Value Name: SanScsiIdCollisionFail Value Type: DWORD (32-Bit) Value Value Data: 0 registry value to 0.

Deployment Information

Ensure Veeam Backup & Replication has a valid license. If you're running Veeam Backup & Replication 11a P20220302, download and install the following private fix (required for the plug-in to pass a signature check). The fix is not required for Veeam Backup & Replication 11a P20230227 or 12. Download and run the plug-in setup program on the Veeam Backup Server.

Download Information

Download HPE XP Plug-In Updated: 2023-08-14 MD5: A824617773DBE8AB3AACE49A0C1571DE SHA1: 13969979016B9CE7A0B4B8FD65DD4862F8DC5ABA

Previous Versions

HPE XP Plug-In for Veeam Backup & Replication [1.1.82] Added support for GAD volume replication. HPE XP Plug-In for Veeam Backup & Replication [1.0.66] Initial plug-in version.

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