Operational Defect Database
BugZero found this defect 1006 days ago.
Data sources
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Veeam | kb4199
How to test Exchange Online service connection performance using Microsoft Support and Recovery Assistant
Last update date:
4/22/2022
Affected products:
Veeam Backup for Microsoft 365
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Purpose
This article documents how to perform an Exchange Online connection performance test using Microsoft Support and Recovery Assistant tool. Results of this test may help in troubleshooting performance issues during Exchange services backup or restore in Veeam Backup for Microsoft 365.
Solution
Download and install Support and Recovery Assistant from here: https://aka.ms/SaRA-FirstScreen After installation, the application will open and present options for which app to troubleshoot. Open it manually if this screen does not appear or if Microsoft Support and Recovery Assistant is already installed. Select Advanced Diagnostics from the list on the "Which app are you having problems with?" screen.
