Operational Defect Database
BugZero found this defect 966 days ago.
Data sources
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Veeam | kb4210
VSPC 5 fails to collect Monthly License Usage Report from VBR v11a
Last update date:
2/22/2024
Affected products:
Veeam Service Provider Console
Affected releases:
5.0
Fixed releases:
No fixed releases provided.
Description:
Challenge
Monthly License Usage Report cannot be collected from Veeam Backup & Replication servers running version 11a.
Cause
The license usage data generated by Veeam Backup & Replication 11a is incompatible with Veeam Service Provider Console (VSPC) versions prior to v5 Patch 4.
Solution
This issue is resolved in Veeam Service Provider Console v5 Patch 4. However, it is highly recommended to upgrade to Veeam Service Provider Console v6.
