Operational Defect Database

BugZero found this defect 932 days ago.

Veeam | kb4210

VSPC 5 fails to collect Monthly License Usage Report from VBR v11a

Last update date:

2/22/2024

Affected products:

Veeam Service Provider Console

Affected releases:

5.0

Fixed releases:

No fixed releases provided.

Description:

Challenge

Monthly License Usage Report cannot be collected from Veeam Backup & Replication servers running version 11a.

Cause

The license usage data generated by Veeam Backup & Replication 11a is incompatible with Veeam Service Provider Console (VSPC) versions prior to v5 Patch 4.

Solution

This issue is resolved in Veeam Service Provider Console v5 Patch 4. However, it is highly recommended to upgrade to Veeam Service Provider Console v6.

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Status

Solved

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