Operational Defect Database
BugZero found this defect 810 days ago.
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Veeam | kb4283
Scale-Out Backup Repository Offload task fails with "There is not enough space on the disk"
Last update date:
5/9/2023
Affected products:
Veeam Backup & Replication
Affected releases:
11
Fixed releases:
No fixed releases provided.
Description:
Challenge
Scale-Out Backup Repository's Offload task fails with errors like:
Cause
This error occurs when the drive of the gateway server being used to offload data to object storage has insufficient space.
Solution
The gateway server for an Object Storage Repository is assigned on the Account tab of the Object Storage Repository creation wizard[1]. If a gateway server is not explicitly assigned, Veeam Backup & Replication will assign the role of gateway server to one of the Performance Tier repository servers. The default cache folder used on the gateway server for Offload tasks: Windows Gateway: %temp%\VeeamBackupTemp As the service on the gateway runs under the System account, %temp% is C:\Windows\Temp\ Linux Gateway: /root/tmp/VeeamBackupTemp Hardened Linux Gateway: /home/%user_name%/tmp/ Where %user_name% is the account provided as part of the one-time credentials. The amount of space required is based on the amount of data being offloaded during a given offload session's sub-task—approximately 2GB per 1TB of data actively being offloaded at a given time. If multiple offload sub-tasks occur during a session, only the active sub-tasks will require cache space.
More Information
[1] Account tab for each type of Object Storage Repository: S3 Compatible Amazon S3 Storage Amazon S3 Glacier Storage AWS Snowball Edge Storage Google Cloud Object Storage IBM Cloud Object Storage Azure Blob Storage Azure Archive Storage Azure Data Box Storage
