Operational Defect Database
BugZero found this defect 788 days ago.
Data sources
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Veeam | kb4292
Veeam Backup for Microsoft 365 Restore Portal Error: "The server has rejected the client credentials"
Last update date:
3/16/2023
Affected products:
Veeam Backup for Microsoft 365
Affected releases:
6.0
Fixed releases:
No fixed releases provided.
Description:
Challenge
When attempting to login to the Veeam Backup for Microsoft 365 Restore Portal, the following error occurs:
Cause
At this time, there are two known scenarios that may cause this issue:
Solution
Scenario 1: Certificate not added to the Trusted Root Certification Authorities Make sure that the certificate is added to the Trusted Root Certification Authorities. Reference: Authentication Settings
More Information
If this issue persists, please create a Veeam Support Case.
