Operational Defect Database
BugZero found this defect 682 days ago.
Data sources
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Veeam | kb4318
"Failed to import signatures" - Veeam Intelligent Diagnostic Signatures Update Failure
Last update date:
9/23/2022
Affected products:
Veeam ONE
Affected releases:
11
Fixed releases:
No fixed releases provided.
Description:
Challenge
Attempting to update Veeam Intelligent Diagnostics signatures fails, and a pop-up appears with the message: Failed to import signatures
Cause
This issue occurs due to recent certificate changes that affected the Veeam Intelligent Diagnostics signature update process.
Solution
Follow the steps below to install the hotfix to resolve this issue. Notes: The hotfix is only compatible with: Veeam ONE v11 (11.0.0.1379) Veeam ONE v11a (11.0.1.1880) If the Veeam ONE Server is running Windows 7, the Program Compatibility Assistant may display the warning, "This program might not have installed correctly." This message can be safely ignored.
Download Information
hotfix for 11.0.0.1379 Updated: 2022-09-23
