Operational Defect Database
BugZero found this defect 669 days ago.
Data sources
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Veeam | kb4341
Veeam Backup for Microsoft 365 Auto-Update Fails - "Offline thumbprint check failed: certificate is invalid"
Last update date:
11/14/2023
Affected products:
Veeam Backup for Microsoft 365
Affected releases:
6.0
Fixed releases:
No fixed releases provided.
Description:
Challenge
Veeam Backup for Microsoft 365's auto-update activated via the user interface may fail with: Offline thumbprint check failed: certificate is invalid.
Cause
This error is related to the Veeam Backup for Microsoft 365 updater's certificate checks.
Solution
This issue was resolved starting in Veeam Backup for Microsoft 365 7.0 (7.0.0.2911). To fully fix the updater for next releases, please, manually download and install the latest version from KB4425. Once it's set, auto-update must work properly for future versions.
