Operational Defect Database
BugZero found this defect 571 days ago.
Data sources
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Veeam | kb4370
How to Re-Initialize Veeam Backup for Salesforce Configuration Database Connection
Last update date:
11/1/2022
Affected products:
Veeam Backup for Salesforce
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Purpose
This article documents how to change which account Veeam Backup for Salesforce uses to connect to its configuration database.
Solution
Scenario 1: Change Database Credentials When Existing Connection is Functioning This scenario assumes the current connection to the database is valid and that you are simply updating user credentials. Create a new DB username/password in PostgreSQL. Grant that user permissions for the configuration database and schema. Within Veeam Backup for Salesforce, click Configuration, switch to the Salesforce section, then switch to the Database tab. In the top-right of the Database tab, click the Configuration Database button. Provide the new database username and password, and then click save. The new user will be saved, and the connection will be re-established.
