Operational Defect Database
BugZero found this defect 528 days ago.
Data sources
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Veeam | kb4383
Veeam Backup for Cloud Solutions Potential Data Loss
Last update date:
12/16/2022
Affected products:
Veeam Backup for AWS
Veeam Backup for Microsoft Azure
Veeam Backup for Google Cloud
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Challenge
Possible data loss in backups created. Affected product versions: Veeam Backup for AWS 5.0.0.452 Veeam Backup for AWS 5.1.0.39 Veeam Backup for Microsoft Azure 4.0.0.679 Veeam Backup for Google Cloud 3.0.0.859
Cause
While creating backups to object storage, data loss may occur within the restore points of a backup chain. This can happen in the background due to the movement of backup objects. To understand if any backup chains are affected, policies that have Health Check enabled will put the restore point in an Incomplete state, which can be seen via the Restore Point popup.
Solution
Veeam has released a hotfix which is available via the Updater component. It is advised to install this update immediately. After the installation of the hotfix, the build number will be: Veeam Backup for AWS 5.1.1.8 Veeam Backup for Microsoft Azure 4.0.0.714 Veeam Backup for Google Cloud 3.0.0.868 Update Procedure Navigate to the Configuration page Navigate to the Support Information page Select “Check and view updates” Within the Updater, select the “Veeam update” package in the list Within the action pane, select “Install Updates Now”
