Operational Defect Database
BugZero found this defect 444 days ago.
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Veeam | kb4419
Veeam Agent for Microsoft Windows backup job fails with "Veeam.Backup.AgentProvider.AgentClosedException" on Windows 7 and Windows Server 2008 R2
Last update date:
4/21/2023
Affected products:
Veeam Agent for Microsoft Windows
Affected releases:
6.0
Fixed releases:
No fixed releases provided.
Description:
Challenge
A Veeam Agent for Microsoft Windows v6 Backup Job for a machine running Windows 7 or Server 2008 R2 fails with the error: Exception of type 'Veeam.Backup.AgentProvider.AgentClosedException' was thrown. When this occurs, the following error can be found in the Windows Logs > Application event log: Log Name: Application Source: Application Error .. Event ID: 1000 Task Category: Application Crashing Events Level: Error Keywords: Classic Description: Faulting application name: VeeamAgent.exe, version: 6.0.0.960, time stamp: 0x63dd15c4 Faulting module name: KERNELBASE.dll, version: 6.1.7601.24384, time stamp: 0x5c6e248c Exception code: 0xc0000005 ... Faulting application path: C:\Program Files\Veeam\Endpoint Backup\x64\VeeamAgent.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll ...
Solution
For Veeam Agent for Microsoft Windows managed by Veeam Backup & Replication Protection Group Update Veeam Backup & Replication to 12.0.0.1420 P20230412 or higher, then upgrade Veeam Agent deployments.
