Operational Defect Database
BugZero found this defect 440 days ago.
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Veeam | kb4423
How to assign ProPartner Portal Roles
Last update date:
3/7/2023
Affected products:
No affected products provided.
Affected releases:
Fixed releases:
No fixed releases provided.
Description:
Purpose
This article documents how to assign internal VCSP employees a Pulse user role to allow them access to the VCSP Pulse portal within the Veeam ProPartner setup. Note: Roles can only be assigned by the employee of the ProPartner holding the ProPartner manager role.
Solution
To adjust the ProPartner employee's roles, the ProPartner Manager should perform the following: Log in to ProPartner Portal using the account that has the ProPartner Manager role assigned. If the ProPartner Manager role needs to be assigned/removed, please create a Licensing case. Open the Partner Profile by clicking on the user name in the top-left of the ProPartner portal. Within the Partner Profile, switch to the Portal users tab. From the Registered employees list, click the name of the employee whose roles need to be adjusted. If the employee is not listed, use the Register an employee option.
