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Veeam | kb4460
Failed to get guest OS path for newly attached disk there are 2 new disks with uuid
Last update date:
6/15/2023
Affected products:
Veeam Backup & Replication
Affected releases:
12
Fixed releases:
No fixed releases provided.
Description:
Challenge
A backup job using a Linux-based VMware Backup Proxy fails with the error: Failed to get guest OS path for newly attached disk [<datastore_name>] <uuid>/<vm_disk_name>.vmdk: there are 2 new disks with uuid <uuid>
Cause
This error occurs when the Linux-based VMware Backup Proxy processing the virtual machine has multipath enabled.
Solution
To resolve this issue, disable multipath on the Linux-based VMware Backup Proxy, and reboot it. Example:
More Information
If multipath cannot be disabled, update the /etc/multipath.conf file to exclude VMware's virtual disks from multipath topology discovery. Add (if not already present) to the defaults { section:
