Operational Defect Database

BugZero found this defect 181 days ago.

Veeam | kb4503

Restore to EC2 Error: "Failed to validate machine: Cannot find a suitable image for the restored machine."

Last update date:

10/19/2023

Affected products:

Veeam Backup & Replication

Affected releases:

11

Fixed releases:

No fixed releases provided.

Description:

Challenge

A Restore to Amazon EC2 fails with the error: Failed to validate machine <name>: Cannot find a suitable image for restored machine.

Cause

The default list of Windows Images that Veeam Backup & Replication attempts to reference contains images that were recently removed from AWS.

Solution

Note: This issue will be resolved in the next release of Veeam Backup & Replication. To resolve this issue in Veeam Backup & Replication versions 11/11a/12, create the following registry value on the Veeam Backup Server: Key Location: HKLM\SOFTWARE\Veeam\Veeam Backup and Replication Value Name: AmazonDefaultWindowsImage Value Type: Multi-String Value (REG_MULTI_SZ) Value Data: <see code block below> Tip: Hover over the code block and click the copy button in the top-right corner.

More Information

Example of correct registry value configuration:

Additional Resources / Links

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Status

Solved

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