Operational Defect Database
BugZero found this defect 111 days ago.
Data sources
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Veeam | kb4546
How to Merge Veeam Backup for Microsoft 365 Licenses
Last update date:
1/30/2024
Affected products:
Veeam Backup for Microsoft 365
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Purpose
This article documents the process for merging and unmerging licenses for Veeam Backup for Microsoft 365 using the Veeam MyAccount Portal. Note: Merging licenses creates a new license file from two or more contract licenses. This process can be performed by the customer using the Veeam MyAccount Portal, my.veeam.com. The new merged license will have the expiration date of the soonest-to-expire contract. The individual contracts that make up the merged license continue to be separate contracts that must be individually renewed. Co-terming licenses involves taking two or more contracts and aligning their contract expiration dates, allowing the multiple contracts to become a single, easier-to-manage contract. For more information, review the "Co-Terming Support" section at the bottom of the Support Renewals FAQ, or contact the Veeam Renewals Team by filling out the Renewal Request form.
Solution
Merge Limitation Only unexpired licenses with the same Account Name and License Administrator can be merged.
