Operational Defect Database
BugZero found this defect 60 days ago.
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Veeam | kb4562
403 Forbidden Message When Accessing Veeam Data Cloud App
Last update date:
3/21/2024
Affected products:
Veeam Data Cloud for Microsoft 365
Veeam Data Cloud for Microsoft Azure
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Challenge
Attempting to load the Veam Data Cloud app webpage fails with the error: 403 Forbidden Microsoft-Azure-Application-Gateway/v2
Cause
The HTTP status code "403 forbidden—you don't have permission to access this resource" is displayed when a web server recognizes a user's request but is unable to allow additional access. This error typically occurs due to insufficient permissions or authentication credentials on the server side. Often, the 403 error is temporary.
Solution
Troubleshooting Steps Perform the following steps, stopping when the page successfully loads. Make sure the webpage URL is correct.Visit login.veeam.com and select the Product and Region, then click Log In.
