Operational Defect Database
BugZero updated this defect 57 days ago.
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VMware | 1027338
Troubleshooting a stuck mouse in the Workstation virtual machine
Last update date:
3/23/2024
Affected products:
Workstation
Workstation Pro
Affected releases:
11.x10.x14.x15.x9.x8.x7.x
Fixed releases:
No fixed releases provided.
Description:
Symptoms
You cannot release the mouse from the Workstation virtual machinePressing Ctrl+Alt does not release the mouse
Resolution
To troubleshoot this issue: Verify that your preferences are configured correctly. Go to Edit > Preferences, click Hot Keys, and confirm that Ctrl+Alt is selected. Check if your preferences.ini file is corrupted. In Windows hosts, the preferences.ini file is located at: Windows XP – %USERPROFILE%\Application Data\VMware\Windows Vista/7, Windows 8, Windows 10, Windows Server 2012 and Windows 2008 R2 – %USERPROFILE%\AppData\Roaming\VMware\ In Linux hosts, the preferences file is located at ~/.vmware/preferences. If the preferences file is corrupted, quit Workstation and delete or rename the file. The file is regenerated the next time Workstation launches.
Related Information
マウスが Workstation 仮想マシンから解放されない場合のトラブルシューティング对 Workstation 虚拟机中的鼠标粘滞进行故障排除
