Operational Defect Database
BugZero updated this defect 33 days ago.
Data sources
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VMware | 324212
Ionix IP/Smarts IP: What does the NOTPRESENT port or interface status mean? What causes the NOTPRESENT status?
Last update date:
4/16/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
What does the NOTPRESENT port or interface status mean in Ionix IP/Smarts IP?What causes the NOTPRESENT port or interface status in Ionix IP/Smarts IP?Under what circumstances will Ionix IP/Smarts IP AM/PM report a port or interface as NOTPRESENT?Ionix IP/Smarts IP AM/PM is reporting a port or interface as NOTPRESENT
Cause
Interface status NOTPRESENT in Ionix IP/Smarts IP usually indicates an issue with the device SNMP agent.
Resolution
Ionix IP/Smarts IP AM will report a port or interface as NOTPRESENT if it encounters one of the following SNMP errors as a response during IP polling: NOSUCHOBJECT NOSUCHNAME NOSUCHINSTANCE ENDOFMIBVIEW
