Operational Defect Database
BugZero updated this defect 33 days ago.
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VMware | 327981
Smarts SAM: How do I configure Smarts SAM to subscribe to IP Down and Unresponsive events?
Last update date:
4/16/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
How do I configure Smarts SAM to subscribe to IP Down and Unresponsive events?How do I configure Smarts AM to send IP Down and Unresponsive events to SAM?IP Unresponsive/Down notifications are not propagating to SAM server
Cause
SAM is not configured, by default, to subscribe to this type of event. There is no matching entry for this notification in the relevant dxa (data exchange) file.
Resolution
In order for SAM to display these types of notifications, SAM must be configured to subscribe to the appropriate events: Open SAM domain's Global Manager Administration Console, look for the domain type of your AM/PM in order to determine which 'dxa-*.conf' file is being used.By default, the IP domain uses dxa-conn-perf.conf file. Modify the file with: <BASEDIR>/SAM/smarts/bin/sm_edit conf/ics/dxa-conn-perf.confScroll down and add the following entry to the Availability section: sub ICIM_ProtocolEndpoint::.*::Down/ e sub ICIM_ProtocolEndpoint::.*::Unresponsive/ eOnce the change has been made, there are two ways to commit the change to the SAM server: Restart the SAM server, orCommit changes while the server is still running: Modify any setting in your domain type ( example, INCHARGE-AM-PM-SUITE, such as the Smoothing Interval).hit reconfigure button The IP Down events will start to propagate to the Global Console. You may need to give it a short time to allow this to happen. Example:# Availabilitysub .*::.*::.*/psub ICIM_UnitaryComputerSystem::.*::DiscoveryError/esub ICIM_UnitaryComputerSystem::.*::Unresponsive/esub ICIM_NetworkDeviceConnection::.*::DownOrFlapping/esub ICIM_ProtocolEndpoint::.*::Down/ esub ICIM_ProtocolEndpoint::.*::Unresponsive/ esub RedundancyGroup::.*::.*/esub Card::.*::SwitchOver/esub Chassis::.*::OperationallyDown/esub DuplicateIP::.*::Duplicate/e
