Operational Defect Database
BugZero updated this defect 58 days ago.
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VMware | 329746
Smarts NCM: Cannot remove Device from Smarts NCM System Administration interface; How do I remove devices that display in Network views but not in System Administration?
Last update date:
3/22/2024
Affected products:
Smart Assurance - NCM
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
How do I remove devices from Smarts Network Configuration Manager (Smarts NCM) that display in Network views but not in System Administration interface? How do I remove duplicate device from the Smarts NCM postgresql DB? How to remove device from cflist file manuallyCannot remove Device that is not manageable from the Smarts NCM user interfaceDevice shows in network view within Smarts NCM application but does not show in system administration under devicesReceive error when attempting to remove device using Smarts NCM System administration
Cause
There has been a previous attempt to remove device through the Smarts NCM user interface that was unsuccessful.
Resolution
If you are not able to remove a device within the Smarts Network Configuration Manager user interface as described above, you will need to contact EMC Customer Services (CS) for assistance with manually removing the problem device. Open a Service Request (SR) with EMC Customer Services through the EMC Online Support site (http://www.support.emc.com) or by phone, and reference this solution ID in your SR.
