Operational Defect Database

BugZero updated this defect 33 days ago.

VMware | 337314

Unable to enter the password using a Swiss German keyboard in Smarts

Last update date:

4/16/2024

Affected products:

Smart Assurance - SMARTS

Affected releases:

No affected releases provided.

Fixed releases:

No fixed releases provided.

Description:

Symptoms

Unable to launch the sm_gui console through an X Server Unable to enter the password using a Swiss German keyboard Some of the characters being typed on the keyboard are not entered to the password field

Cause

The issues with character input arise when any text is being entered from a non-US keyboard to a system using a non-US locale. In this case, a Swiss German keyboard, so the locale will also be non-US. This means that every key you type is considered part of the international charset as all keys are potentially mapped differently on non-US keyboards. Pressing a key on the PC keyboard generates a scan code based roughly on the position of the key. For example, the Z key on a German keyboard generates the same code as the Y key on an English keyboard, because they are the same key. An X server uses a two-level encoding of keys. An X key code is a one-byte value. The assignment of key codes to keys depends on the X server implementation and the physical keyboard. This will explain why the particular Xserver that you are using would map a key differently and thus, not allow its display.

Resolution

This will be resolved in a future version. An enhancement request is already open.

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