Operational Defect Database
BugZero updated this defect 58 days ago.
Data sources
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VMware | 338445
SMARTS utility sm_snmpwalk times out
Last update date:
3/22/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
SMARTS utility sm_snmpwalk times outsm_snmpwalk times out
Cause
Not getting a timely response back from the SNMP agent on the device
Resolution
First, check if it is a Counter-64 problem. This can be checked by running the following command:<BASEDIR>/IP/smarts/bin/sm_snmpwalk -o .1.3.6.1.2.1.1.31.1.1.1.6 <HOST>Things to check when timeout occurs:Is correct community string being usedIs correct IP address specifiedIs correct port used, i.e. if snmp agent is running on port other then 161.Do devices have access control list which is not allowing the machine where AM resides to do a snmp request.
