Operational Defect Database

BugZero updated this defect 33 days ago.

VMware | 338504

SMARTS Syslog configuraton only accepts Syslog messages from IPs of monitored devices

Last update date:

4/16/2024

Affected products:

Smart Assurance - SMARTS

Affected releases:

No affected releases provided.

Fixed releases:

No fixed releases provided.

Description:

Symptoms

Not all Syslog messages received appear in OI serverSMARTS Syslog configuraton only accepts Syslog messages from IPs of monitored devices

Cause

The my_hook_syslog.asl file is configured by default to ignore any syslog that is received from an IP address not currently known by the Smarts Availability server.

Resolution

In the syslog_mgr.asl file, change the UNKNOWNAGENT = IGNORE parameter to UNKNOWNAGENT = CREATE under the RESET section. RESET do { syslogTime = ""; host = ""; applicationName = ""; process_id = 99999; message = ""; classname = ""; instancename = ""; eventname = ""; severity = ""; text = ""; category = ""; expiration = "7200"; state = ""; maintenance = ""; clearonack = ""; type = ""; userdefined1 = ""; userdefined2 = ""; userdefined3 = ""; userdefined4 = ""; userdefined5 = ""; userdefined6 = ""; userdefined7 = ""; userdefined8 = ""; userdefined9 = ""; userdefined10 = ""; elementclassname = ""; elementinstancename = ""; sysnameoraddr = ""; unknownagent = "CREATE"; logfile = ""; ch_time = 0; discard = "TRUE"; clear_syslog = "FALSE";

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