Operational Defect Database
BugZero updated this defect 58 days ago.
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VMware | 345153
Error Message in Smarts discovery: SWFE-W-Agent loops in response to GET_NEXT: Agent: <agent>, First OID: <OID> .
Last update date:
3/22/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Error Message: SWFE-W-Agent loops in response to GET_NEXT: Agent: <agent>, First OID: <OID>
Cause
This message indicates the Agent's response is a violation of the standard protocol and is a response but one InCharge cannot handle. This will result with a Discovery-error or incomplete discovery.
Resolution
Customer should contact device's manufacturer or Agent's vendor and pursue resolution of the Agent's looping problem in response to SNMP requests. This is not a bug in the InCharge code but a bug in the SNMP Agent response to a Standard SNMP query.
