Operational Defect Database
BugZero updated this defect 58 days ago.
Data sources
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VMware | 356540
Smarts: The OID .1.3.6.1.2.1.1.4.0 is not being returned by the SNMP Agent.
Last update date:
3/22/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Smarts: The OID .1.3.6.1.2.1.1.4.0 is not being returned by the SNMP Agent Error:[18-Apr-2007 17:23:49+790ms EDT] t@65 AD_CallbackSNMP #1ADTM-W-TMG2_BAD_VALUE_IN_SNMP_RESPONSE-Bad value in SNMP response for OID '.1.3.6.1.2.1.1.4.0' : 'noSuchObject' for IP Address '172.17.12.29, port 161'
Cause
For Smarts to successfully communicate with the SNMP agent, the OID values listed in the Fix statement of this solution have to be setup by the Network Administrator on the discovery candidate so that they will respond to SNMP. "Phase 1: Perform initial polling of the candidate system" in the IP Discovery documentation included with the Smarts installation explains the OID used to determine an SNMP device. This document is installed with Smarts at the following location:<BASEDIR>/IP/doc/pdf/ip_discovery.pdf
Resolution
To resolve this issue, have the Network Administrator set up the following OIDs on the discovery candidate so that Smarts can successfully communicate with the SNMP agent:sysName - .1.3.6.1.2.1.1.5sysDescr - .1.3.6.1.2.1.1.1sysObjectID - .1.3.6.1.2.1.1.2sysContact - .1.3.6.1.2.1.1.4sysLocation - .1.3.6.1.2.1.1.6
