Operational Defect Database
BugZero updated this defect 33 days ago.
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VMware | 357458
Smarts SAM Alarm clearing/archiving: If someone takes ownership of an alarm without acknowledging it and there is a subsequent Clear, does this clear the alarm?
Last update date:
4/16/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
If someone takes ownership of an alarm without acknowledging it and there is a subsequent Clear, does this clear the alarm?Will an alarm be archived that has an owner and has not been acknowledged before it was cleared?
Resolution
Yes, an alarm will be cleared by the Clear operation whether or not it has been acknowledged. However, such an alarm will only get archived after the alarm ownership has been released and the Inactive Auto Archive Interval has expired.
