Operational Defect Database
BugZero updated this defect 58 days ago.
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VMware | 359449
Smarts AM: Some devices discovered using SNMP v3 are added to the pending list with status UNDISCOVERED, but others are discovered correctly; Packet trace entries for problem devices reference 'Engine ID Conformance'
Last update date:
3/22/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Some devices discovered by Smarts AM using SNMP v3 are added to the pending list with status UNDISCOVERED, but others are discovered correctly The following message is in the log file for Smarts AM:ADTM-N-AD_LOG-09-Apr-2009 13:03:36 CEST, at 'SeedResponse t@60', while discovering '10.244.247.1', add to pending, UNDISCOVERED Packet trace captured the following entries in the packets for all the devices which are not being discovered correctly by Smarts AM:Context Engine ID: <ID Number>....... = Engine ID Conformance: RFC1910 (Non - SNMPv3)Data not conforming to RFC1910
Cause
The above symptoms are related to the EngineID defined on the devices and is not caused by a Smarts issue.
Resolution
Smarts is working as designed. To resolve this issue, ensure that the correct EngineID is defined on the devices and the devices should discover correctly.
