Operational Defect Database
BugZero updated this defect 58 days ago.
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VMware | 362065
Smarts BIM: Existing Smarts SAM notifications are not propagating to BIM
Last update date:
3/22/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Existing Smarts SAM notifications not propagating to Smarts BIM Smarts SAM Business Impact Manager (Smarts BIM) is not showing impacts on devices even though notifications are active
Cause
Smarts BIM objects are calculated at the time that the notification is received by Smarts SAM. If Smarts BIM objects/groups are created after an event is received, no impacts will be calculated those existing events but only for those subsequently received.
Resolution
To recalculate BIM events so that existing notifications will show impacts on devices, run the following command:BASEDIR\smarts\local\script\ics-reload-business.cmd impact
