Operational Defect Database

BugZero updated this defect 33 days ago.

VMware | 363441

Devices deleted in a Smarts IP server are not deleted from SAM

Last update date:

4/16/2024

Affected products:

Smart Assurance - SMARTS

Affected releases:

No affected releases provided.

Fixed releases:

No fixed releases provided.

Description:

Symptoms

Deleting a device in IP suite does not cause the device to be deleted from SAM suite topologySAM suite topology is not accurate

Cause

There is no two-way communication between IP and SAM.

Resolution

A topology sync is only initiated after a discovery. You have to discover/rediscover at least one device for deleted devices to be updated in the SAM topology. Alternatively, you can force SAM and AM to synchronize using the following command: <basedir>/SAM/smarts/bin/dmctl -s <sam_server> invoke GA_DaemonDriver::<am_server>_Topo-Driver start

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