Operational Defect Database
BugZero updated this defect 58 days ago.
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VMware | 363470
VoyenceControl 4.0/Linux & Solaris: Receive syntax error when starting httpd service.
Last update date:
3/22/2024
Affected products:
Smart Assurance - NCM
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Receive syntax error when starting httpd service for VoyenceControl 4.0 Receive the following VoyenceControl 4.0 error message: Syntax error on line 38 of /opt/voyence.conf/httpd.conf Receive the following VoyenceControl 4.0 error message: Invalid command 'SSLSessionCache', perhaps mis-spelled or defined by a module not included in the server configuration
Cause
The mod_ssl LoadModule is commented out in the ssl.conf file.
Resolution
To resolve this issue, do the following: Open the ssl.conf configuration file for edtiing using an appropriate plain-text editor such as vi. The ssl.conf file is found here: /etc/httpd/conf.d/ssl.conf Uncomment the following line by removing the # at the beginning of the line: #LoadModule ssl_module modules/mod_ssl.so If the line has two # signs at the beginning, remove them both. When complete, the line should look like the following: LoadModule ssl_module modules/mod_ssl.so Save and close the ssl.conf configuration file.Restart the httpd service as follows: /etc/init.d/httpd restart
