Operational Defect Database
BugZero updated this defect 58 days ago.
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VMware | 372242
VoyenceControl: Unable to pull Cisco IOS running config via SNMP/TFTP mechanism
Last update date:
3/22/2024
Affected products:
Smart Assurance - NCM
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Unable to pull Cisco IOS running config via SNMP/TFTP mechanism Error:Error in packet.Reason: (noSuchName) There is no such variable name in this MIB.
Cause
There are two related causes:The SNMP Community String in use is Read-Only. TFTP traffic is blocked between device and device server.
Resolution
Confirm that the SNMP Community String being used is Read-Write. Without this the device server is unable to initiate the TFTP transfer through SNMP.Confirm that TFTP traffic is not blocked between device and device server. If it is blocked, the transfer initialization via SNMP will be successful, but the file transfer will fail. Blocking could be through an access-list in place on the device's interface, or a firewall in between or firewall settings local to the device server.
