Operational Defect Database
BugZero updated this defect 33 days ago.
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VMware | 373063
Smarts ASAM Adapter: Router managed by Alcatel-Lucent 5620 SAM EMS is not imported by Smarts ASAM adapter into ASAM domain
Last update date:
4/16/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Router managed by Alcatel-Lucent 5620 SAM EMS is not imported by Smarts Alcatel 5620 Service Aware Manager (Smarts ASAM) Adapter into ASAM domainRouter is not imported from ALU EMS to Smarts ASAM domainErrors in log file for Smarts ASAM Adapter: ASAM_MESSAGE-*-WARNING-.[SmWorker] createRouter() encountering unsupported shelf type:<Shelf Type>... not creating. ASAM_MESSAGE-*-INFO-.[SmWorker] Router <RouterName> with shelf type <SAR Shelf Type> is not being created
Cause
The above issue occurs because the router shelf type is not currently supported for import by the Smarts ASAM adapter. The Smarts ASAM emsShelfType.conf file (<BASEDIR>/ASAM/smarts/local/conf/alcatel-sam/emsShelfType.conf ) lists the Shelf Types that the Smarts ASAM adapter will import. If the shelf type for a router is not listed in this file, the Smarts ASAM adapter will not import that router into the ASAM domain.
Resolution
If a shelf type for a router in your Smarts ASAM environment that you want to manage is not listed Smarts ASAM emsShelfType.conf file, you will need to submit an enhancement request with EMC Smarts ASAM Engineering to get the specific shelf type added to the ASAM adapter.
