Operational Defect Database

BugZero updated this defect 58 days ago.

VMware | 373075

Smarts NCM: Receive "An unexpected problem has occurred. Please contact EMC Customer Support" popup message while running compliance audit on devices

Last update date:

3/22/2024

Affected products:

Smart Assurance - NCM

Affected releases:

No affected releases provided.

Fixed releases:

No fixed releases provided.

Description:

Symptoms

Receive the following popup message in Smarts Network Configuration Manager (Smarts NCM) console while running compliance audit on devices: An unexpected problem has occurred. Please contact EMC Customer Support. The following error is seen in the Smarts NCM server.log file ($VOYENCE_HOME/jboss/server/vc-server/log/server.log): Caused by: org.postgresql.util.PSQLException: ERROR: could not write to hash-join temporary file: No space left on deviceat org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:1548)

Cause

The database has run out of storage because the disk space is full or not accessible.

Resolution

Confirm/ensure that your database server has enough accessible disk storage space. Once the lack of storage space has been resolved, the above issue should no longer occur.

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