Operational Defect Database
BugZero updated this defect 58 days ago.
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VMware | 373368
Smarts NCM: Cannot access Report Advisor interface; Login times out
Last update date:
3/22/2024
Affected products:
Smart Assurance - NCM
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Cannot access Smarts Network Configuration Manager (Smarts NCM) Report Advisor interfaceCannot login to Smarts NCM Report AdvisorLogin to Smarts NCM Report Advisor times out
Cause
This issue has been observed in environments where the /usr directory is full or near capacity. In this condition, the Report Advisor login process will fail.
Resolution
Increase the capacity of the /usr directory. EMC Customer Support Services (CSS) for Smarts NCM recommends that there should be at least 1GB of free space in this directory.
