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BugZero updated this defect 58 days ago.
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VMware | 373401
Smarts NCM: Tomcat server returns "Permission denied" error on service restart
Last update date:
3/22/2024
Affected products:
Smart Assurance - NCM
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Tomcat server in Smarts Network Configuration Manager (Smarts NCM) returns "Permission denied" error on service restartReceive the following error in Smarts NCM environment after stopping and restarting Tomcat server: Starting tomcat: bash: /usr/tomcat/apache-tomcat-6.0.35/.bash_profile: Permission denied[FAILED] Initial start of Tomcat server in Smarts NCM is successful but restart fails
Cause
Tomcat was not removed before installing Smarts NCM. In this condition, Tomcat permissions for Smarts NCM will not set be set properly.
Resolution
If you encounter this issue, run the following commands: chown tomcat:tomcat /usr/tomcat/apache-tomcat-6.0.35/.bash_profile service tomcat restart
