Operational Defect Database
BugZero updated this defect 58 days ago.
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VMware | 374986
Smarts NCM: "Created By" column displays "Unknown" in device configuration revisions history
Last update date:
3/22/2024
Affected products:
Smart Assurance - NCM
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Why is "Unknown" displayed in the Created By column in Smarts Network Configuration Manager (Smarts NCM) device configuration revisions history? Created By column displays "Unknown" in Smarts NCM device configuration revisions history
Cause
If a user schedules a push/pull from NCM or modifies the device in a Cut-Through, it would show that user in the Created By column. SNMP Traps and Syslog messages would show EXTERNAL. Configuration revisions marked as "Unknown" indicate changes made outside of the NCM system such as someone using telnet to connect to the device and make a change.
Resolution
To ensure that the user is indicated for device changes, make all NCM device changes using NCM push or Cut-Through functionality.
