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VMware | 376684
Ionix SAM/Smarts SAM: In Windows environment, certain set parameters are not being passed to the Service Assurance Manager (SAM) Client tools
Last update date:
3/22/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Certain set parameters in Windows environment are not being passed to the Ionix SAM/Smarts SAM Service Assurance Manager (SAM) Client tools If I set the parameters to a variable in my Windows environment and then echo the variable within my script, the echo returns nothing to the Ionix SAM/Smarts SAM Service Assurance Manager (SAM) Client tools
Cause
The parameter variables are not being passed into the client tool because in Windows, the use of the Runtime exec method and passing parameters on the command line does not work very well. The above problem symptoms can happen on any version of the Windows OS, and are not specific to a single version of Windows.
Resolution
To resolve this issue, set the following as part of the client console startup options:sm_gui -Dcom.smarts.clientTool.setEnv=trueThis can also be set in the properties.conf file located in the <BASEDIR>\conf\console directory as follows:com.smarts.clientTool.setEnv=trueThe above flag will set the environment variable so that when you call the variable, it will pull out the correct information.
