Operational Defect Database
BugZero updated this defect 58 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
VMware | 380091
Ionix IP/Smarts IP: "TRAP-W-BADSEEDFILE...ENOENT-No such file or directory" errors observed while starting Ionix SAM trap adapter using --seed argument in the startup command
Last update date:
3/22/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
The following errors observed in Ionix IP/Smarts IP while starting Ionix SAM trap adapter using --seed argument in the startup command:[09-May-2011 8:40:24 AM+567ms Central Daylight Time] t@7428TRAP-W-BADSEEDFILE-While trying to locate credentials file.CI-ESPEC-While attempting to locate file with search path"f:\Smarts\IP704\IP\smarts\local\conf\;f:\Smarts\IP704\IP\smarts\local\ conf\;f:\Smarts\IP704\IP\smarts\conf\;o:\opt\dev\foo\smarts\local\conf\;o:\opt\dev\foo\smarts\conf\", intermediate path "trapd\" and final component"seedfile"<SYS>-ENOENT-No such file or directory Ionix IP/Smarts IP Trap receiver error on Ionix SAM adapter startup
Cause
The --seed argument should be used if you want to receive SNMPv3 traps. If SNMPv3 traps are required, then the seedfile must exist in the directory mentioned in the error. The above problem symptoms can occur if the seedfile does not exist in the directory or if the path to the seedfile is incorrectly specified in the startup command.
Resolution
To verify and fix this issue, do the following:Do one of the following: If you do not want to receive SNMPv3 traps, remove the --seed=seedfile argument from the startup command and run the command again. Do not complete the remaining steps in this fix. If SNMPv3 traps are required, see the Smarts Service Assurance Manager Adapter Platform User Guide section on properly configuring and using the SNMP Trap Adapter to receive SNMPv3 traps. Go to the next step in this fix. Verify the startup command used for the trap receiver:sm_service install --force --name=TRAP-EXPLODER "--description=EMC Smarts SNMP Trap Exploder" --startmode=runonce f:\Smarts\IP704\IP\smarts\bin\sm_trapd.exe "--name=TRAP-EXPLODER" "--config=trapd""--port=162" "--sport=35000" "--seed=seedfile" "--output=trap-exploder" "--rules=default" Check if the drive (f: in above problem symptom) is a mapped share or physical drive on the box. If it is a share, use \\host\sharename\pathtoseedfile\seedfile in the startup command, because the service may not see the mapped drive letters. If SNMPv3 traps are required, use --seed argument:--seed=<seedfile name>: Get SNMPv3/USM credentials from the seed file. Ensure that the seedfile exists in the specified directory. Copy the seedfile to the location from where the trap adapter was started (either IP/SAM). In the above problem symptom, it specifies IP location, so you would copy the seedfile to one of the following locations: IP_BASE_DIR\smarts\local\conf\trapdIP_BASE_DIR\smarts\conf Restart the SNMP trap exploder.
