Operational Defect Database
BugZero updated this defect 58 days ago.
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VMware | 381406
Smarts SAM/NOTIF: Error thrown when importing a NOTIF package of NCIs into SAM
Last update date:
3/22/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Following error message is received when importing Notif NCI into Smarts SAMASL-W-ERROR_RULE_SOURCE-While executing rule set '/apps/InCharge7/SAM/smarts/rules/import.asl'ASL-ERROR_ACTION-While executing action at:ASL-CALL_STACK_RULE- RuleName: OBJECT_NAME, Line: 88ASL-CALL_STACK_RULE- RuleName: OBJECT_VALUE, Line: 75ASL-ERROR_CREATE-While attempting to create the object 'MR_Object::NotifConfigInfo::'SVIF-EREMOTE-CI-E-EGENERIC-At . /work/bluecurrent/FOUNDATION-7.2.0.X/42/smarts/repos/mr/dyn_acc.c:1650 . Couldn't create MR_Object::NotifConfigInfo::: MR error . MR-ERROR-MR error
Cause
Smarts SAM currently does not support the import of NCIs with spaces in the name. e.g "NCI-<CLASS>.Loss Of Signal - Port Down".
Resolution
Code changes have been submitted to allow the import of NCIs names with spaces into SAM. For the latest status on this fix, contact your EMC Customer Service Support (CSS) representative or the EMC Customer Support Center and quote this solution ID.
