Operational Defect Database
BugZero updated this defect 58 days ago.
Data sources
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VMware | 382516
Watch4Net APG: Schedule report showing blank PDF
Last update date:
3/22/2024
Affected products:
Smart Assurance - Watch4net/M&R
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Watch4net APG Schedule report showing blank PDF.
Cause
/opt/APG/Tools/Frontend-Report-Generator/Default/conf/report-generation-config.xml was missing the entry for database.
Resolution
1. Modify /opt/APG/Tools/Frontend-Report-Generator/Default/conf/report-generation-config.xml Example: <datasource id="FLOW-CISCO-CDR: { mapping-FLOW-CISCO-CDR.xml, table=cisco_cdr }" driverClassName="com.mysql.jdbc.Driver" url=jdbc.myslq://xxx.xxx.xxx.xxx:53307/events?autoReconnect=true" username="xxxx" password="xxxx" maxActive="30" maxIdle="5" validationQuery="SELECT 1" testOnBorrow="false" testWhileIdle="true" timeBetweenEvictionRunsMillis="10000" minEvicktableIdleTimeMillis="60000" maxWait="10000" removeAbandoned="true" removeAbandonedTimeout="60" logAbandoned="true"/> 2. Restart tomcat after the change is made. /opt/APG/bin/apg-tomcat-default stop /opt/APG/bin/apg-tomcat-default start
