Operational Defect Database
BugZero updated this defect 58 days ago.
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VMware | 426186
Smarts NCM/VoyenceControl: Cannot discover device; Discovery job results state: "Valid Credentials Found, but could not determine driver for device"
Last update date:
3/22/2024
Affected products:
Smart Assurance - NCM
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Smarts NCM/VoyenceControl cannot discover a deviceSmarts NCM/VoyenceControl discovery job results state the following: Valid Credentials Found, but could not determine driver for device
Cause
The device class of the device is not enabled in the Smarts NCM/VoyenceControl Auto Discovery Manager.
Resolution
To address this issue, do the following: Open the Smarts NCM/VoyenceControl System Administration window and navigate to the target network. Under the Auto Discovery Manager > Device Classes area for that network, do either of the following: Manage the device class for the device you are discovering. Uncheck the Override Network Device Classes Settings option.
