Operational Defect Database
BugZero updated this defect 33 days ago.
Data sources
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VMware | 428211
Smarts Server Manager (ESM)/Smarts SAM: Cannot enable maintenance on Virtual Machine objects from Smarts ESM
Last update date:
4/16/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
How do you put a virtual machine or other object in maintenance from the Smarts Server Manager (ESM) domain?Cannot enable maintenance on Virtual Machine objects from Smarts ESM"Schedule Maintenance" is greyed out for devices from Smarts ESM domains
Cause
It is recommended to place servers that are represented in Smarts ESM into maintainence using the Smarts IP "host" instance and not the Smarts ESM "Virtual machine" instance.
Resolution
Objects from the Smarts ESM domain can be placed into maintenance using the bulk maintenance function as explained in the Smarts SAM operator guide.
Related Information
You can download the Smarts SAM operator guide for your version of Smarts SAM on the EMC Online Support site (http://support.emc.com). Select Support By Product, search for "Smarts Service Assurance Manager" and then select Documentation.
