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BugZero updated this defect 58 days ago.
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VMware | 451585
Smarts: Unable to start Broker; Logs show "CI-NOADDR-No address available for address family" messages
Last update date:
3/22/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Unable to start Smarts Broker, and the log file reports errors such as CI-NOADDR-No address available for address family AF_INET.; in file, RSRV-E-EBRSTART-Cannot start Broker, and HTTP-NOFLOW-Could not create any listener flows (see log for details); in fileError in the Smarts domain log: CI-NOADDR-No address available for address family Smarts Broker log reports the following error: HTTP-E-FPF-No HTTP listener configured on IPv4, because: CI-NOADDR-No address available for address family AF_INET RSRV-E-EBRSTART-Cannot start Broker HTTP-NOFLOW-Could not create any listener flows (see log for details); in file "/work/tancurrent/DMT-9.3.0.0/116/smarts/http/sm_httpd.c" at line 639
Cause
Broker host configuration is incorrect. There is no entry in the etc/hosts file for the localhost and hostname
Resolution
If you encounter this issue, do the following: Check the interface configuration (ifconfig) by running the following command on the host: ifconfig -a If localhost is being used to start up the Smarts Broker, check the /etc/hosts file and ensure that has the correct information for the localhost and hostname. Once you are sure the configuration is correct, restart the Smarts Broker.
Related Information
Additional debugging can be initiated on the broker by adding the --tracelevel=Debug to the startup command./brstart --port=7664 --tracelevel=Debug --output=broker_test --daemon
