Operational Defect Database
BugZero updated this defect 58 days ago.
Data sources
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VMware | 455321
Smarts Server Manager (ESM)/Smarts SAM: "Application MissingProcess" alarms from ESM are not propagated at hosts level in Map Console.
Last update date:
3/22/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
"Application MissingProcess" alarms from ESM are not propagated at hosts level in the Smarts SAM Map ConsoleSmarts SAM Map Console has no label for host indicating Active Notifications for "Application MissingProcess" alarms as there would be if there were Interface Down alarmsAlarm label displays when the Application is viewed, but Smarts SAM Map Console has no label for host indicating Active Notifications for "Application MissingProcess" alarms
Cause
An issue with an Application residing on a device does not mean that there is anything wrong with the device itself.
Resolution
No fix is available or required. This Smarts SAM behavior is by design.An issue with an Application residing on a device does not mean that there is anything wrong with the device itself.This is different from an Interface which is part of the device. Also, Smarts SAM does not have the capability to show hardware items such as Interfaces, Cards, TemperatureSensors and so on in Map Console. Smarts SAM Map Console can show the Applications, but only the Application itself will be highlighted and not the host as the application down is not an indication of a problem with the actual host.
