Operational Defect Database

BugZero updated this defect 58 days ago.

VMware | 455368

Smarts Server Manager (ESM): During migration from ESM v3 to v9, an error is received when trying to execute the process monitoring migration tool

Last update date:

3/22/2024

Affected products:

Smart Assurance - SMARTS

Affected releases:

No affected releases provided.

Fixed releases:

No fixed releases provided.

Description:

Symptoms

Copying customizations from an earlier EMC Ionix Server Manager (EISM v3) installation to a new EISM v9 installationDuring migration from EISM v3 an error is received when trying to execute the process monitoring migration tool.When running the custom migration tool (sm_migrate) , the following error is observed: ASL-W-ERROR_RULE_SOURCE-While executing rule set '/opt/InCharge/ESM/smarts/rules/sp/write_process_config_file.asl' ASL-ERROR_ACTION-While executing action at: ASL-CALL_STACK_RULE- RuleName: __INIT__, Line: 31 ASL-ERROR_INIT_ACTION-While executing initialization actions ASL-ERROR_GET-While attempting to get property 'procTable' of object 'ESM_ProcTable::bobsyeruncle' SVIF-EREMOTE-CI-E-EGENERIC-At /work/bluecurrent/FOUNDATION-7.2.0.X/144/smarts/repos/mr/dyn_acc.c:1600 bobsyeruncle: Object of given name and class not found MR-OBJECT_NOT_FOUND-Object of given name and class not found ASL-W-ERROR_INIT_ACTION-While executing initialization actions .

Cause

The wrong ASL driver was invoked causing this error.

Resolution

Follow these steps to resolve this error: Copy the <BASEDIR>/smarts/rules/sp/write-process-monitoring-configuration-file.asl file from EISM 9.0 to EISM 3.0 /opt/InCharge/ESM/local/rules/sp/write-process-monitoring-configuration-file.asl. Run the following command on EISM 3.0: sm_adapter -s <EISM 3.0 server Name> -Dfilename=v3process /opt/InCharge/ESM/local/rules/sp/write-process-monitoring-configuration-file.asl Once finished, copy the v3process file generated on the EISM 3.0 /opt/InCharge/ESM/local/conf/esm directory to the EISM 9.0 BASEDIR/smarts/local/conf/esm directory. Execute the following command on EISM 9.0: sm_adapter -s <EISM 9.0 server Name> --file=BASEDIR/smarts/local/conf/esm/v3process BASEDIR/smarts/rules/sp/import_process_monitoring_configuration.asl

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