Operational Defect Database
BugZero updated this defect 58 days ago.
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VMware | 465032
Smarts IP: Receive PARTITION DOWN root cause alarm
Last update date:
3/22/2024
Affected products:
Smart Assurance - SMARTS
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Symptoms
How to disable Partition Down alarmsReceive PARTITION DOWN root cause alarm in Smarts IPEntry point router into a remote site goes down and a PARTITION DOWN root cause alarm is generatedRouter Down alarm is not generatedAll members of a Partition are Down
Cause
Receiving a Partition Down as a root cause notification indicates that all of the members of the Partition are unreachable from the Smarts AM domain. This typically happens when there is a remote site where all devices are members of a Partition. If the entry point Router into that remote site goes down and Smarts AM cannot reach the other devices, you will receive the Partition Down notification as the root cause, regardless of whether the devices within the partition are actually down or not.
Resolution
Several options: Configure the partition.conf file to label all partitions so they are easily identifiable based on the devices in them. For instructions on how to do this, see the EMC Smarts IP Discovery Guide (ip_discovery.pdf) available on ServiceCenterOr refer to KB article 8190 for information on how to disable and remove partitions in Smarts IPhttps://support.emc.com/kb/8190
Related Information
Partitions are part of the codebook correlation,For more information on Partitions, please see solution 8190 emc137191\\There is a way to disable the creation of Partitions in Smarts IP, and remove the partitions in IP. See the following KB https://support.emc.com/kb/8190
