Operational Defect Database
BugZero updated this defect 54 days ago.
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VMware | 71310
VMware Integrated Openstack upgrade fails with "Internal error: REST API transport layer error"
Last update date:
3/26/2024
Affected products:
Integrated OpenStack
Affected releases:
5.x4.x
Fixed releases:
No fixed releases provided.
Description:
Symptoms
When upgrading from VIO 4.1 to VIO 5.1, you receive a popup that states "Internal error: REST API transport layer error."You hit this after step 11c in Migrate to the New VMware Integrated OpenStack DeploymentIn /var/log/oms.log you see entries similar to: [2019-08-15T22:13:15.430+0000] ERROR catalina-exec-7| com.vmware.openstack.rest.common.RestExceptionHandler: rest call errorcom.vmware.openstack.exception.BddException: Internal error: REST API transport layer error....Caused by: java.lang.NullPointerException Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.
Cause
There were changes in data schema for keystone multi-domain support from VIO 4.1 to VIO 5.1 that cause this NullPointerException.
Resolution
This is a known issue affecting VMware Integrated Openstack 5.x.
Workaround
Follow Revert to a Previous VMware Integrated OpenStack Deployment .
