Operational Defect Database

BugZero updated this defect 44 days ago.

VMware | 87766

SRM - Planned Migration fails with License or Authentication Error

Last update date:

4/5/2024

Affected products:

Site Recovery Manager

Affected releases:

8.x

Fixed releases:

No fixed releases provided.

Description:

Symptoms

Test Recovery works fine; however Planned Migration fails with the below errors There are no enough Licenses Cannot complete login due to an incorrect username or password. Internal error: Sso Client:SSoException 'Unexpected SOAP fault: ns0:InvalidRequest; request failed'.

Cause

This error may pop up if you are using Array Based Replication and using the Enable vMotion option. This option is only designed to work with stretched storage.

Resolution

This issue is seen in SRM when you are using Array Based Replication. While running Planned Migration, disable the Enable vMotion of eligible VMs option. Enable vMotion of eligible VMs doesn't work with vSphere Replication OR Array Based Replication, it only works with Stretched Storage or Storage Policy based Protection Group.

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