Operational Defect Database
BugZero updated this defect 43 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
VMware | 88018
Site Recovery Manager fails to export data due to empty export.sh file
Last update date:
4/6/2024
Affected products:
Site Recovery Manager
Affected releases:
8.58.38.4
Fixed releases:
No fixed releases provided.
Description:
Symptoms
The impex export fails execution because the file /opt/vmware/impex/bin/export.sh is empty.
Resolution
The instance of Site Recovery Manager appliance is upgraded and initially it is deployed in 8.1 or 8.2, where the impex tool was not a part of the deployment. The pairing of SRMs was done when the instance was in this initial 8.1 or 8.2 version and then in the newer versions no breaking/creating pairs are made.After such scenario the file /opt/vmware/impex/bin/export.sh stays empty.
Workaround
To workaround, you may try two different options: The SRM instances to be re-pairedThe file /opt/vmware/impex/bin/export.sh needs to be filled manually Manually fix is available in the attached script, which must be download on the instance in separate folder, /opt/vmware/bin for example. Then to change the permissions to allow execution, and then to execute using root. Download the script "create_export_sh.sh" in the "Attachments" section to the right.As root user, place the script in "/opt/vmware/bin" with the name create_export_sh.shSet the script to be executable: chmod 755 /opt/vmware/bin/create_export_sh.sh 4. Manually execute the script to create the file /opt/vmware/impex/bin/export.sh/opt/vmware/bin/create_export_sh.sh
