Operational Defect Database
BugZero updated this defect 53 days ago.
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VMware | 96218
vCenter upgrade in VCF 5.1.x fails at stage SET_DRS_AUTOMATION_LEVEL_TO_MANUAL_FAILED
Last update date:
3/27/2024
Affected products:
Cloud Foundation
Affected releases:
5.1
Fixed releases:
No fixed releases provided.
Description:
Symptoms
In /var/log/vmware/vcf/lcm/lcm-debug.log, we see error messages such as: UpgradeError, stage: VCENTER_UPGRADE_SET_DRS_MANUAL, errorType: RECOVERABLE,errorCode: SET_DRS_AUTOMATION_LEVEL_TO_MANUAL_FAILED, errorDescription: com.vmware.vcf.error.update.set.drs.automation.level.to.manual.failed, remediateSteps: Please use the DRS trouble shooting information link for further details: https://pubs.vmware.com/vsphere-65/index.jsp#com.vmware.vsphere.resmgmt.doc/GUID-5E7F6DEC-02A2-4221-AABA-EDFB9AE9EC70.html Upgrade error occurred: Reason is: com.vmware.vcf.error.update.set.drs.automation.level.to.manual.failed
Cause
The property collector response is truncated to 100 objects/entries while the actual response would have been expected to yield all the objects (with several VMs managed by the vCenter Server).If the required vCenter Server VM is absent in the truncated response, SDDC Manager is unable to find the vCenter VM, causing the upgrade to be marked as a failure.
Resolution
This behavior will be resolved in future VCF releases.
Workaround
Note: Take Backup of vpxd.cfg file on the vCenter Server. Run through the following steps: 1. Log in as root through an SSH or console session on the vCenter Server Appliance.2. Enable the bash shell: shell.set --enabled true 3. Set and override the object limit policy for property collector in the vCenter in the file: /etc/vmware-vpx/vpxd.cfg file:<config> <propertyCollector> <maxObjectsLimit>1000</maxObjectsLimit> </propertyCollector></config> 4. Restart the vpxd service service-control --stop vmware-vpxdservice-control --start vmware-vpxd 5. Ensure the vpxd service starts successfully: service-control --status vmware-vpxd
