Operational Defect Database
BugZero updated this defect 51 days ago.
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VMware | 96303
Linux-based virtual machines randomly stop responding to input from the keyboard and the mouse
Last update date:
3/29/2024
Affected products:
vSphere ESXi
vCenter Server
Affected releases:
8.0
Fixed releases:
No fixed releases provided.
Description:
Symptoms
Keyboard/Mouse input would intermittently stop working in some Linux GuestsThis issue is seen post upgrading to vSphere 8.0 Update 2
Cause
This issue is caused due to timing sensitive race condition that's triggered by bothkeyboard/mouse events coming through simultaneously
Resolution
This issue is resolved with vSphere 8.0 U2b Build 23305546, available at VMware Downloads
Workaround
In order to workaround the issue, refer to the below steps: Log in to the vCenter Server UI andRight Click on the affected VM and select Power -> Shut Down Guest OSRight click the VM and select Edit SettingsIn the Edit Settings window, click on the Advanced Parameters tabAdd the following entries under Attribute and Value section Attribute : keyboard.allowBothIRQsValue : FALSE Click AddClick OK to close the windowPower on the VMOpen the VM console to validate the functionality
